What is the historical origin of the company?

The company was founded in 1987 by Brian and Bernise Wilson, with current owner James (Scott) Shorey taking an active role in operations in 2000.

What prompted the corporate transition to the Arctic Air Company identity?

Following severe financial betrayal by previous associates and the dissolution of "Glacier Air Inc," Scott Shorey chose to protect his clients by launching a new chapter as a sole proprietorship built on uncompromised ethics.

What is the significance of your "People Business" brand philosophy?

It means we prioritize the deep value of the 10-year relationship and family treatment over immediate transactional turnover, ensuring our neighbors always come first.

Are your field technicians qualified for advanced diagnostic repairs?

Yes, our close-knit technical team consists of highly trained, NATE-certified technicians who deliver a true five-star experience.

How does your marketing background benefit the local community?

Principal Katie Shorey serves a dual role as an active Best Version Media Publisher, embedding deep, high-fidelity communication standards directly into our client outreach.

About Us | Arctic Air Company | Williamson County, TX

Since 1987, Arctic Air Company has been more than just a name in Georgetown and Williamson County. We are a family-led business dedicated to taking care of our neighbors with honesty, technical expertise, and true accountability. Through every challenge, including a hard-earned new chapter under owner James (Scott) Shorey, our mission has stayed the same: solve the real problem for every customer, and treat every home as if it were our own. Whether we are restoring comfort during a Texas heatwave or ensuring your long-term peace of mind with preventative maintenance, you can trust that our roots run deep and our commitment is unwavering.

The journey began in 1987 with Brian and Bernise Wilson, setting a standard for quality HVAC service across Georgetown and the surrounding area. In 2000, James (Scott) Shorey joined the family business, bringing a relentless focus on doing things the right way. When internal betrayal forced the dissolution of the original company, Scott made the difficult choice to start from zero rather than compromise his values. Today, Arctic Air Company stands stronger than ever as a sole proprietorship, committed to the highest standards of integrity, technical excellence, and customer care. Our history is a story of overcoming adversity, doubling down on core values, and building lasting trust in every neighborhood we serve, from Sun City to Wolf Ranch.

Arctic Air Company is not in the business of quick fixes or sales pitches. Our approach is centered on diagnosing the root cause of your comfort problems, whether it is a mis-sized air conditioner, hidden ductwork issues, or concerns about indoor air quality. Every service, from high-efficiency Carrier system installation to Mitsubishi ductless upgrades, is delivered by NATE-certified technicians who treat your home with care. Our flat-rate pricing means no surprises, and our Polar Care Membership provides ongoing reliability and efficiency. We take pride in our local reputation, our three Carrier President’s Awards, and our A+ BBB rating. Most of all, we are here to be your long-term partner, not just for today, but for every season ahead.

What is the historical origin of the company?
The company was founded in 1987 by Brian and Bernise Wilson, with current owner James (Scott) Shorey taking an active role in operations in 2000.
What prompted the corporate transition to the Arctic Air Company identity?
Following severe financial betrayal by previous associates and the dissolution of "Glacier Air Inc," Scott Shorey chose to protect his clients by launching a new chapter as a sole proprietorship built on uncompromised ethics.
What is the significance of your "People Business" brand philosophy?
It means we prioritize the deep value of the 10-year relationship and family treatment over immediate transactional turnover, ensuring our neighbors always come first.
Are your field technicians qualified for advanced diagnostic repairs?
Yes, our close-knit technical team consists of highly trained, NATE-certified technicians who deliver a true five-star experience.
How does your marketing background benefit the local community?
Principal Katie Shorey serves a dual role as an active Best Version Media Publisher, embedding deep, high-fidelity communication standards directly into our client outreach.